Privacy Policy

PLAZMA Technologies

Effective Date: October 29, 2026

1. Introduction

PLAZMA Technologies (“PLAZMA,” “we,” “us,” or “our”) is committed to respecting and protecting the privacy of individuals who visit our website, communicate with us, or interact with our services.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information through our website, https://plazmatech.com, and related online communications.

We process personal information in accordance with applicable data protection laws, including Costa Rica’s Law No. 8968, Protection of Individuals Regarding the Processing of Personal Data, and its applicable regulations.

By using our website, you acknowledge that you have been informed of the practices described in this Privacy Policy. Where consent is legally required, we will request it separately.

2. Information We Collect

We may collect the following categories of personal information:

Information You Provide Voluntarily

When you contact us, complete a website form, request information about our services, or subscribe to our newsletter, we may collect:

• Full name
• Email address
• Telephone number, when provided
• Company or organization name
• Information included in messages, inquiries, or service requests
• Newsletter subscription preferences and consent records
• Other information you voluntarily provide during communications with us

Information Collected Automatically

When you access our website, certain technical information may be processed automatically, including:

• Internet Protocol (IP) address
• Browser type and version
• Device and operating system information
• Date and time of website access
• Requested pages and technical access records
• Security-related information necessary to protect website functionality

We do not intentionally collect sensitive personal information through our general website forms. Visitors should avoid submitting sensitive information unless specifically requested through an appropriate secure communication channel.

3. How We Use Personal Information

We process personal information for legitimate business purposes, including:

• Responding to inquiries and requests for information
• Communicating about our products, solutions, and services
• Managing business relationships and prospective customer communications
• Sending newsletters and marketing communications to individuals who have subscribed
• Managing subscription preferences and unsubscribe requests
• Maintaining website functionality, availability, and security
• Detecting and preventing unauthorized activity, fraud, and technical misuse
• Complying with applicable legal and regulatory obligations
• Maintaining appropriate records of communications and consent

We do not use personal information for purposes materially different from those disclosed at the time of collection without providing additional notice or obtaining consent where required.

4. Legal Basis for Processing

Depending on the circumstances and applicable law, we may process personal information based on:

• Consent: When you voluntarily subscribe to our newsletter or authorize a specific use of your personal information.
• Precontractual or contractual necessity: When processing is necessary to respond to service requests, prepare proposals, or manage a business relationship.
• Legitimate business interests: When permitted by applicable law, for purposes such as maintaining website security, preventing misuse, and responding to business communications.
• Legal obligations: When processing is required to comply with applicable laws, regulations, or lawful requests from competent authorities.

Where Costa Rican law requires informed and express consent, we will obtain it rather than relying solely on another processing justification.

5. Contact Forms and Business Inquiries

When you submit a contact form or communicate with PLAZMA Technologies, the information you provide is used to evaluate your inquiry, respond to your request, and maintain relevant business communications.

Contact submissions may be stored within our website infrastructure and delivered to authorized personnel through electronic communication systems.

We generally retain contact inquiries for up to 12 months following the last relevant communication, unless a longer period is necessary for an ongoing business relationship, legal obligation, dispute, or another lawful purpose.

6. Newsletter and Marketing Communications

PLAZMA Technologies offers an optional email newsletter containing technology insights, company announcements, service updates, industry information, and related business communications.

Newsletter subscriptions are voluntary and require an affirmative action from the subscriber.

We use an email confirmation process to verify that the individual requesting a subscription controls the email address provided.

For newsletter administration, we may process:

• Email address
• Subscription and confirmation status
• Date and time of subscription
• Consent and subscription records
• Communication preferences
• Technical delivery and engagement information, where enabled and applicable

You may unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting legal@plazmatech.com.

After unsubscribing, your address will no longer be used for newsletter delivery. We may retain limited information where necessary to honor your opt-out request, maintain compliance records, or satisfy legal obligations.

We do not sell newsletter subscriber lists or personal information to third parties.

7. Cookies and Similar Technologies

Our website may use cookies and similar technical mechanisms to support essential functionality, security, form operation, and user experience.

Depending on the website’s configuration, these technologies may include:

• Essential cookies required for website operation
• Security-related cookies or technical identifiers
• Session-related technologies
• Cookies or identifiers associated with interactive website features

Some technical information may also be collected through server logs without placing cookies on your device.

Where non-essential analytics, advertising, or tracking technologies are introduced, we will review the applicable notice and consent requirements and update our privacy practices accordingly.

You may manage or restrict cookies through your browser settings. Disabling certain essential technologies may affect website functionality.

8. Sharing Information With Third Parties

PLAZMA Technologies may use external service providers to support the secure and reliable operation of its website and business communications.

These providers may assist with:

• Website hosting and technical infrastructure
• Electronic communications and email delivery
• Contact and inquiry management
• Newsletter subscription administration
• Data storage, backup, and recovery
• Website maintenance and security

We seek to limit access to personal information to what is reasonably necessary for the services being provided and apply appropriate safeguards in accordance with applicable law.

We may also disclose information when legally required, to respond to lawful requests from competent authorities, or to protect our rights and the security of our systems.

We do not sell or rent personal information to third parties.

9. International Data Processing and Transfers

PLAZMA Technologies operates from Costa Rica and may use technology infrastructure or service providers located in other countries.

As a result, personal information may be stored, accessed, transmitted, or otherwise processed outside Costa Rica.

Where international processing or transfers occur, we will seek to comply with applicable legal requirements and implement appropriate measures to protect personal information.

The privacy and data protection laws of other jurisdictions may differ from those of Costa Rica.

Where a transfer requires specific notice, authorization, consent, or another legal safeguard, we will address that requirement as applicable.

10. Information Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

These measures may include:

• Restricted access to administrative systems
• Access controls and authentication mechanisms
• Secure communications where supported
• Software maintenance and security updates
• Technical monitoring and preventive security measures
• Backup and recovery procedures, where implemented

Although we work to protect the information entrusted to us, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, subject to applicable legal obligations.

Our general retention approach includes:

• Contact inquiries: Generally up to 12 months after the last relevant communication, unless a lawful reason requires longer retention.
• Newsletter subscriptions: While the subscription remains active, with limited records potentially retained afterward for compliance and suppression purposes.
• Technical and security records: For periods reasonably necessary for security, troubleshooting, system administration, or applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or otherwise securely dispose of it, subject to applicable retention obligations.

12. Your Privacy Rights

Subject to applicable law, individuals may have the right to:

• Request information about the personal data we hold about them
• Access their personal information
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally appropriate
• Withdraw consent for processing activities based on consent
• Object to certain processing activities where permitted by law
• Request information about the purposes and conditions of personal data processing

In Costa Rica, these rights are supported by the applicable personal data protection framework, including Law No. 8968.

To exercise your rights, please contact:

Email: legal@plazmatech.com

We may request reasonable information to verify your identity before processing a request, in order to protect your information against unauthorized disclosure.

We will respond in accordance with applicable legal requirements and timeframes.

Individuals may also have the right to seek assistance from the competent Costa Rican data protection authority, the Agencia de Protección de Datos de los Habitantes (PRODHAB), as provided by law.

13. Children’s Privacy

Our website and business services are intended primarily for businesses, professionals, and individuals authorized to make business-related inquiries.

We do not knowingly solicit personal information from children through our general website.

If we become aware that personal information has been collected from a minor without the authorization required by applicable law, we will take appropriate steps to address the situation, including deletion where appropriate.

Parents or legal guardians may contact legal@plazmatech.com regarding potential concerns.

14. Third-Party Websites and External Links

Our website may contain links to external websites, platforms, or services operated by third parties.

PLAZMA Technologies does not control the privacy practices, security measures, or content of independently operated external websites.

We encourage visitors to review the privacy policies of third-party websites before submitting personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality, data processing practices, or applicable legal requirements.

When changes are made, the revised version will be published on this page with an updated effective date.

Where a change requires additional notification or consent under applicable law, we will take appropriate steps to provide it.

16. Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact:

PLAZMA Technologies

Costa Rica

Email: legal@plazmatech.com

Website: https://plazmatech.com

We are committed to addressing privacy-related inquiries responsibly and in accordance with applicable data protection requirements.